How To Use AI & Knowledge Base to Transform Customer Service | Salesforce Explained
9:56
YouTubeSalesforce
How To Use AI & Knowledge Base to Transform Customer Service | Salesforce Explained
Learn how AI and a great knowledge base can improve customer service by enabling service agents to provide faster, more accurate responses to customer inquiries all while personalizing interactions and providing relevant information to resolve issues efficiently. About Salesforce Customer Service AI: Improve agent productivity and elevate ...
155.3K viewsAug 1, 2024
Shorts
ThriveDesk Help Center: Build a Smart Knowledge Base
0:37
101 views
ThriveDesk Help Center: Build a Smart Knowledge Base
The SaaS Deals
The impact of USU Customer Service Knowledge Management
1:05
1.1K views
The impact of USU Customer Service Knowledge Management
USU Solutions
Customer service Skills
6 Essential Skills for Customer Service
1:55
6 Essential Skills for Customer Service
YouTubeSkills World
69.8K viewsAug 23, 2021
8 Customer Serivce Skills Every Employee Should Know
2:44
8 Customer Serivce Skills Every Employee Should Know
YouTubeA Better Answer
190.8K viewsJan 16, 2020
7 Customer Service Skills Every Employee Should Have | How to Give Great Customer Service
5:07
7 Customer Service Skills Every Employee Should Have | How to Give Great Customer Service
YouTubeMoment
5.3K viewsSep 23, 2021
Top videos
Build a Knowledge Base with HubSpot's Service Hub
1:18
Build a Knowledge Base with HubSpot's Service Hub
YouTubeHubSpot
5.1K viewsApr 30, 2022
Get started with the Customer Intent & Customer Knowledge Management agents for Dynamics 365
1:39
Get started with the Customer Intent & Customer Knowledge Management agents for Dynamics 365
YouTubeMicrosoft Dynamics 365
7.5K viewsOct 21, 2024
Reduce Customer Support Tickets with Knowledge Base
1:16
Reduce Customer Support Tickets with Knowledge Base
YouTubeDocument360
469.1K viewsApr 22, 2024
Customer service Training
Customer Service Skills - Video Training Course | John Academy
18:09
Customer Service Skills - Video Training Course | John Academy
YouTubeJohn Academy
219.9K viewsMar 1, 2018
CUSTOMER SERVICE TRAINING COURSE! (Customer Service Skills) How to Be GREAT at CUSTOMER SERVICE!
42:40
CUSTOMER SERVICE TRAINING COURSE! (Customer Service Skills) How to Be GREAT at CUSTOMER SERVICE!
YouTubeCareerVidz
217.1K viewsApr 16, 2024
Customer Service Training | Module 01
5:46
Customer Service Training | Module 01
YouTubeTraining Express
14.8K viewsJul 24, 2023
Build a Knowledge Base with HubSpot's Service Hub
1:18
Find in video from 0:00Introduction to Knowledge Base
Build a Knowledge Base with HubSpot's Service Hub
5.1K viewsApr 30, 2022
YouTubeHubSpot
Get started with the Customer Intent & Customer Knowledge Management agents for Dynamics 365
1:39
Get started with the Customer Intent & Customer Knowledge Managem…
7.5K viewsOct 21, 2024
YouTubeMicrosoft Dynamics 365
Reduce Customer Support Tickets with Knowledge Base
1:16
Find in video from 0:00The Challenge of Customer Support
Reduce Customer Support Tickets with Knowledge Base
469.1K viewsApr 22, 2024
YouTubeDocument360
Everything you need to know about the Customer Knowledge Management Agent!
24:24
Everything you need to know about the Customer Knowledge Manage…
1.5K views7 months ago
YouTubeD365 Goddess
How to Build a Knowledge Base for AI | 2.3 - AI Customer Service Masterclass
3:41
How to Build a Knowledge Base for AI | 2.3 - AI Customer Service Mast…
470 views10 months ago
YouTubeCustomerly - AI for Customer Service
How To: Create a Knowledge Base
2:26
How To: Create a Knowledge Base
444 viewsOct 18, 2024
YouTubeDesk365 Official
How to Create a Knowledge Base in Zendesk | Build Self-Service Support | Zendesk Tutorial
3:01
How to Create a Knowledge Base in Zendesk | Build Self-Service Supp…
246 views10 months ago
YouTubeSwiftlearn Tutorials
32:22
D365 Customer Service | Ep 5 | Knowledge Article creation, Conv…
1.8K viewsJul 3, 2024
YouTubeDynamics 365 Essentials with Jenone
44:36
ServiceNow Knowledge Management | Importance | Knowl…
497 viewsMar 27, 2024
YouTubeSMTalks
3:18
Find in video from 02:45How to Access the Knowledge Draft Assist Feature in Customer Service Admin Center App
Use knowledge draft assist in Dynamics 365 Customer Service
682 viewsMay 6, 2024
YouTubeMicrosoft Dynamics 365 Customer Service
2:39
Knowledge Builder in action | Zendesk demo video
256K views5 months ago
YouTubeZendesk
50:17
Find in video from 0:00Introduction to AI in Service
How Unified Knowledge Fuels Generative AI To Improve Custom…
6.5K viewsMay 9, 2024
YouTubeSalesforce
2:30
Solve Customer Challenges Faster With Customer & Knowledge Bas…
4.5K views8 months ago
YouTubeHubSpot
6:27
Find in video from 0:00Introduction to Knowledge Management
5 Simple Steps to Automate Your Knowledge Management Process
614 viewsJun 19, 2024
YouTubeInvGate
16:13
Zendesk 101: How to use Zendesk for customer support
33.7K views8 months ago
YouTubeZendesk
4:39
Find in video from 00:21Benefits of Integrated Search for Knowledge Management
Integrate external knowledge sources in Dynamics 365 Custom…
1.6K viewsAug 1, 2023
YouTubeMicrosoft Dynamics 365 Customer Service
3:55
Find in video from 01:03Creating Knowledge Base
How to Make an AI Customer Support Phone Line in 3 Minutes (…
152.3K viewsMar 30, 2024
YouTubeLiam Ottley
32:54
Find in video from 00:11Introduction to Dynamics 365 Customer Service
Dynamics 365 Customer Service Demo
12.5K viewsJan 17, 2024
YouTubeBoyer & Associates
4:29
Find in video from 01:14Searching for a Knowledge Article
How to assign Case to a Knowledge Article in Dynamics 365 Customer …
1K viewsSep 13, 2023
YouTubePower Tech Speck (Girish Uppal)
1:22
Get started with the Case Management Agent for Dynamics …
13.3K viewsOct 21, 2024
YouTubeMicrosoft Dynamics 365
3:11
Dynamics 365 Customer Service - Overview Video
11.4K views10 months ago
YouTubeMicrosoft Dynamics 365
3:21
Get started with service agents for Dynamics 365
957 views2 months ago
YouTubeMicrosoft Dynamics 365
9:08
What is SAP Customer service Module SAP CS
2.1K viewsOct 20, 2024
YouTubeSastrageek Solutions
7:30
Find in video from 00:15Overview of Knowledge Base
Using HubSpot to Create and Manage a Knowledge Base
5.6K viewsOct 28, 2022
YouTubeHubSpot Hacks
12:57
How to Set Up your Help Center in Zoho Desk (Tutorial For Beginners)
5.5K viewsFeb 20, 2024
YouTubeZenatta Consulting
12:03
Find in video from 00:27Public Knowledge Base
Create a Public Knowledge Base | Experience Cloud
4K viewsSep 6, 2024
YouTubeSalesforce Support
33:11
Now Assist in Knowledge Management (AI Academy)
7.7K viewsApr 18, 2024
YouTubeServiceNow Community
1:00:00
Find in video from 00:03Introduction to Knowledge Base Articles
Day 9 - How to Create Knowledge Base Articles in Dynamics 365 Cu…
10.2K viewsJul 3, 2019
YouTubeLogix365 Dynamics 365 Learning
2:39
How to Structure a Clear Customer Knowledge Base?
1 views3 weeks ago
YouTubeCustomer First Leadership
See more videos
Static thumbnail place holder