Drive agent productivity with CSM Configurable Workspace
48:54
YouTubeServiceNow Community
Drive agent productivity with CSM Configurable Workspace
For your support teams every second, every click counts. In the Tokyo release, ServiceNow introduced brand new capabilities for the CSM Configurable Workspace, making it easy to modify the standard agent experience and improve agent productivity. With these new capabilities, you can easily reorganize pages, add or remove components, and extend ...
4.9K viewsApr 24, 2023
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