Through predictive analytics, which may forecast customer behavior, optimize marketing strategies, and improve sales projections, AI and ML strengthen CRM capabilities. Big data analytics enables the ...

Bigeye’s Dependency-Driven Monitoring platform, announced on March 25, is a data observability solution that allows enterprise data teams to see more trustworthy results from their CRM systems. The ...

When you look at the modern business environment, you will see how growth no longer depends only on marketing reach or ...

The buzz in the CRM industry is about big data. This data may come from your back-office ERP systems, your CRM system, social insights, or third-party sources. At the end of the day, all that counts ...

DUBLIN--(BUSINESS WIRE)--The "Growth Opportunities in Global Customer Relationship Management, 2024" report has been added to ResearchAndMarkets.com's offering. To deliver excellent customer ...

Discover seven indications that you need advanced analytics for your CRM application and why they matter. Learn about common CRM data analysis pain points and how advanced CRM analytics can solve them ...

You might know Klaviyo as a B2C email and SMS marketing automation platform, but that's just one piece of a more complete customer platform. The company recently announced some new capabilities that ...

As enterprises modernize, the question is no longer whether to use SAP or non-SAP tools, but how to make them work together ...

Effective inventory management in today’s uncertain and complex retail environment is becoming more essential than ever. As ...